Withdrawing Funds Back to Your Wallet
When you want to pull winnings out, go to Cashier and choose Withdraw. Pick the wallet — bKash, Nagad or Rocket — then enter the phone number tied to that account and the amount you want to move. If your identity verification is already complete, the request moves to processing. We review each withdrawal request before sending; this step protects your account
from unauthorised transfers. You will get a status update in your account notifications once the payout is dispatched to your wallet. Availability depends on your local law and eligible region.
- Open Withdraw in Cashier — Go to Cashier, tap Withdraw and choose your wallet — bKash, Nagad or Rocket. Make sure the phone number you enter matches the registered wallet.
- Enter the amount — Type the amount you want to withdraw. The cashier screen will show any minimum or applicable conditions tied to your account at that moment.
- Pass the verification check — If your account KYC is complete, the withdrawal moves to our review queue. If not yet verified, you will be prompted to complete that step first.
- Receive in your wallet — Once dispatched, the funds land in your chosen bKash, Nagad or Rocket wallet. Check your wallet transaction history to confirm receipt.